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Monthly License Billing

How many Monthly Supscription Pro licenses will I need?

Usually just one. Unlike a Perpetual Edition license, you can run as many instances as you need with a Monthly Subscription Pro license — allowing you to scale up or down seamlessly. When you purchase a Monthly Subscription Pro license, you initially pay for only one instance. If you need more server instances, you simply install the additional instances with the license key you received. Your monthly invoice increases or decreases based on the number of instances in use. If you believe your use case may require multiple Monthly Subscription Pro licenses, feel free to contact us with any questions.


How am I invoiced for a Monthly Subscription Pro license?

Monthly charges, based on your usage, are calculated by our billing system and appear on the invoice generated at the start of each billing cycle. Your invoice will show a $65 recurring fee that covers the first server instance for your next usage period. This is the recurring fee that is charged every month to keep your license active until you request cancellation, even if no servers are running. If you had additional server instances running during the previous usage period, our licensing system looks for the peak usage from any given day during the period. The day with the highest number of server instances is billed on the next invoice. There is no need to notify us when instances are started or stopped.


Can I use the Perpetual Edition license if I am a service provider?

Yes, service providers can purchase a perpetual license.


What is an instance?

An instance is defined as a single copy of Wowza Streaming Engine running on a single physical or virtual computer. When you install Wowza Streaming Engine, you start an instance. You can start multiple instances on a single computer. We cannot distinguish between an instance used in production and an instance used in a test environment. We only know that the instance is running, and if an instance is running it is automatically billed. It is your responsibility to start and stop server instances and Premium AddOns as needed.


Do you offer discounts for educational and nonprofit organizations?

Qualified non-profit organizations, including public and nonprofit private educational institutions are eligible to receive a discount — see Nonprofit Discounts for more information or click here to complete a nonprofit discount request form.


What are the hardward and software requirements for Wowza Streaming Engine?

See the Wowza Streaming Engine technical specifications for full sysem requirements and the full FAQ for more product information. 


How do I cancel my subscription?

You may cancel your subscription at anytime by completing the cancellation form.



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